Frequently Asked Questions

Disposable coffee cups — even those labeled 8 oz, 12 oz, or 16 oz — can vary slightly in size depending on the manufacturer and custom design.

Because there’s no universal standard across all brands, we recommend requesting a free sample kit to ensure a perfect fit.

Already know your cup brand? Feel free to contact us — we’re happy to help you check compatibility before you order.

Our lids are made from bagasse, a natural byproduct of sugarcane. It’s compostable, eco-friendly, and breaks down in 30–90 days under composting conditions. Unlike plastic lids, which take hundreds of years to decompose, bagasse is a renewable, non-toxic alternative that’s heat-resistant and safe for everyday use.

Yes, our lids are heat-resistant and safe for hot beverages like coffee, tea, and hot chocolate.

Right after you place your order, you’ll receive an order confirmation email with a unique order number. Once your package ships, we’ll send you another email with a tracking link so you can follow your delivery in real time.

• Processing time: 1–2 business days
• Delivery (Australia): 3–7 business days
• Tracking: Sent by email once shipped
• Note: We use trusted third-party couriers and are not responsible for delays or incorrect addresses.